Is Technology Complicating Digital Transformation? Look for These Warning Signs.

8 May 2017 | Ricky Chau, Vice President, Enterprise, Asia Pacific

Beware of these technological pitfalls when it comes to your digital transformation journey. 

Enterprises in Asia Pacific are changing gears from awareness to adoption when it comes to digital transformation today. In a study by Frost & Sullivan, 63 percent of respondents see a growing momentum for the strategic role of IT. Meanwhile, 50 percent view IT as playing a strategic role in an organization’s digital transformation.

The case for digitizing business is becoming increasingly clear. Enterprises need to accelerate and secure their digitization efforts to succeed in 2017 and beyond. However, the road to success might not be smooth sailing. To reap the rewards of digital transformation, enterprises need to first surmount several technological challenges that are holding them back. Here are some warning signs that technology might be complicating your digital transformation efforts:

Your business can’t innovate

Innovation is the ingredient to staying competitive. Without the ability to evolve your business models and services to match the changing demands of customers, your business is headed down a dangerous path. However, the demands of managing infrastructure can weigh down your ability to innovate. Daily tasks involving data center facilities and operations, compute and storage platforms, and connectivity services can take up a huge chunk of manpower and resources. This might leave very little room for exploring ways to deliver better customer experiences. In addition, traditional IT silos can prevent critical analysis of customer data as pools of information are scattered throughout various systems. Without customer insights, you won’t be able to track the pulse of customers and fully understand what they want.

Your IT lacks the agility to disrupt

With disruption happening across all sectors, “disrupt or be disrupted” has become the rule for survival. IT must be able to free your company to respond effectively to sudden changes in the market. While cloud technologies allow companies to stay light on their feet—unlocking flexible ways of operating while lowering costs—managing multiple clouds can be complex and risky. The wide range of public, private, and service-provider environments can present challenges in terms of gaining visibility and control of workloads. The lack of proper management can cause companies to stumble—instead of being nimble—when it comes to identifying new revenue opportunities and rolling out services to cater to growing demands.

You can’t unlock your full digital potential

Your business today cannot catch a break. You need to expand into new markets and satisfy customers not only locally but also globally. Hence, there is no room for error of any sort. IT must be constantly operating at tip-top efficiency and round-the-clock reliability. Without these, you will be constantly plagued by downtime and impediments to processes and workflows. You won’t be able to deliver the seamless IT experience necessary to unlock new ways of working for employees, which might lead to missed business opportunities, lack of responsiveness, and losses in revenue.

You’re spending too much on cybersecurity

In the past year, approximately one in four targeted attacks in Singapore resulted in a security breach. Your company might be tempted to beef up cybersecurity by stocking up on security solutions for “all-round” protection to keep up with the rising complexity of threats. However, will buying bigger, better security solutions lead to the desired outcome? In the cybersecurity arms race, total protection is turning out to be a complete myth—due to the lightning speed at which threats are evolving. In light of this, it is far more prudent to identify your security priorities and spend smarter—not more—on solutions that will lead to more impact and value.

Ensure a smooth and successful digital transformation by looking out for these “red flags”. Review your infrastructure and processes to identify potential stumbling blocks and partner up with a reliable provider that can help you simplify the journey.

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